FILE REQUIREMENTS

How can i send my images?
You may submit your images on a CD/DVD and mail to

Red Boot Design
19855 Fourth Street, Suite 105
Bend, Oregon 97701-8143

How many images can I submit?
Submit ONLY THE IMAGES TO BE USED IN THE DESIGN
- 10 sides : up to 25 images
- 20 sides : up to 50 images
- 30 sides : up to 75 images
- 40 sides : up to 100 images
- 60 sides : up to 150 images
- 80 sides : up to 200 images

Can I submit additional images to be used as background only?
You may submit up to 5 additional images to be used as background only. Please label these files accordingly. Note that not all of these images may be used in design.

What type of files do you accept?
You may submit JPG, PSD or TIFF (Photoshop compatible) files at a minimum of 300 dpi.

What color profile should the image files be?
All images must have the same and EMBEDED color profile of AdobeRGB(1998) or sRGB - greyscale, untagged or any other profile is not accepted.

Should I crop, color convert, or apply any enhancements to the images before submitting?
All images must be fully retouched and color corrected prior to submission. You may crop or color convert (black & white/duotone) your images or you can let us make those design enhancements.

DESIGN PROCESS

How long does the design process take?
Normal turn-around is 10 business days from receipt of files. A confirmation e-mail will be sent to you upon receipt of files.

Do I have any design input?
Suggestions are certainly welcome. You may include a sample of a preferred design style along with your order form.

Can I view the layout before it is sent to print?
Yes. A low resolution pdf document of your layout will be made available for review.

REVISIONS

Can I make revisions to the layout?
Yes. The design fee includes up to 3 FREE side changes. Additional changes are extra.

How long does the revision process take?
Once the revision request is received, a new pdf document will be made available within 3 business days.

What is a side revision?
A side revision includes the following:
- remove, add or replace image
- remove, add or replace text
- remove, add or replace graphic elements
- redesign a side
- color conversion of an image
- adjust opacity level of an image
- resize an image

ORDER PROCESS

When will the files be sent to print?
Once the layout has been approved, the files will be finalized and sent to you or AsukaBook within 3 business days. A confirmation e-mail will be sent to you upon finalization.

How long will my files be kept?
Red Boot Design will keep your files for a period of 90 days.

PAYMENT

What type of payment do you accept?
We accept VISA and MasterCard only.

When will my credit card be charged?
Your credit card will be charged upon receipt of order. If additional charges are incurred, charges will be made prior to releasing files.

OTHER

What is a side?
A leaf or one side of a leaf, as of a book, letter, newspaper, or manuscript.

Is there a difference between a side and a page?
No, there is not. A book has two sides or two pages.

Do I need to fill out an order form?
Yes. Simply download the Design Order Form, complete and mail along with your CD/DVD.


Red Boot Design
19855 Fourth Street, Suite 105
Bend, Oregon 97701-8143
Toll Free: 1.866.723.7540 (8 am - 4 pm PT)